Shipping Policy
At LavaraScent, we strive to deliver your orders in a timely and reliable manner. Please review the details of our shipping process below.
🕒 Processing Time
- All orders are processed within 2–3 business days (excluding weekends and holidays) after receiving your confirmation email.
- During high-volume periods (e.g., holidays, promotional events), processing times may be slightly extended.
🚚 Estimated Delivery Time
- Once shipped, orders typically arrive within 7–12 business days, depending on your location and local courier efficiency.
- Shipping times are estimates only and not guaranteed. Actual delivery times may vary due to:
- Customs clearance delays
- Regional weather conditions
- Local delivery service capacity
- Unforeseen events (such as public holidays, strikes, or border disruptions)
🌍 Shipping Locations
We currently ship to most international regions. If your country is not listed at checkout, please contact us for confirmation.
📦 Shipping Confirmation & Tracking
- You will receive a shipment confirmation email with a tracking number once your order has been dispatched.
- Please allow up to 48 hours for the tracking information to update.
📬 Delivery Issues
LavaraScent is not responsible for:
- Delays caused by incorrect or incomplete shipping addresses
- Packages lost or stolen after confirmed delivery
- Customs duties or import taxes (if applicable in your region)
If you experience any issues with your delivery, please reach out to us at support@lavarascent.com, and we’ll do our best to assist you.